Element and Factor Governance Innovation In Government Public Service

  • Lesmana Rian Andhika Universitas Padjadjaran
Keywords: governance, innovation, public service

Abstract

Many innovations that have been produced in the government public services but was not able to demonstrate a more significant benefit. Governance innovation provides the framework of how innovation can manage. A qualitative descriptive method used in this research, the source of the data collected in deductive from some scientific literature  and government regulations. This study aims to describe the elements and factors governance innovation in public service. The results of this research show that the governance innovation contributes to the better in the government public service. Governance innovations can implement by analyzing institutional factors as executor, an actor as policy decision makers and citizen participation as a recipient of the government public service innovation.

References

Afuah, A. (2003). Innovation Management: Strategies, Implementation, and Profit (2nd ed.). New York: Oxford University Press.

Aghion, P., et al. (2010). Regulation and Distrust. The Quarterly Journal of Economics, 125(3), 1015-1049. doi:10.3386/w14648.

Ahmed, P. K. (1998). Culture and Climate for innovation. European Journal of Innovation Management, 1(1), 430-43. doi:10.1108/14601069810199131.

Alberti, A., & Bertucci, G. (2007). Innovation in Governance and Public Administration: Key Issues and Perspectives. In Department of Economic and Social Affairs, Ed., Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean Region (pp. 3-12). New York: United Nations.

Anttiroiko, A.-V., Bailey, S. J., & Valkama, P. (2011). Innovations in Public Governance in the Western World. Amsterdam: IOS Press BV.

Bevir, M. (2012). Governance: A Very Short Introduction. Oxford: Oxford University Press.

Borins, S. (2002). Leadership and Innovation in the Public Sector. Leadership & Organization Development Journal, 23(8), 467-476. doi:10.1108/01437730210449357.

Borins, S. (2008). Research on Innovations in Government: What Next? In S. Borins, Ed., Innovations in Government: Research, Recognition, and Replication (pp. 199-205). Washington D.C: Brookings Institution Press.

Bovaird, T., & Löffler, E. (2009). Public Management and Governance (2nd ed.). New York, NY: Routledge.

Bovens, M., & Hart, P. (2016). Revisiting the Study of Policy Failures. Journal of European Public Policy, 23(5), 653-666. doi:10.1080/13501763.2015.1127273.

Caiden, G. E. (2009). Administrative Reform. Chicago: Aldine Transaction.

Caloghirou, Y., Protogerou, A., & Panagiotopoulos, P. (2016). Public Procurement for innovation: A Novel eGovernment Services Scheme in Greek Local Authorities. Technological Forecasting & Social Change, 103, 1-10. doi:10.1016/j.techfore.2015.10.016.

Clegg, S. R. (1997). Modern Organizations: Organization Studies in The Postmodern Word. London: SAGE Publications.

Creswell, J. W. (2013). Qualitative Inquiry & Research Design: Choosing Among Five Approaches (3th ed.). Thousand Oaks, CA: SAGE Publications.

Daft, R. L. (2010). Organization Theory and Design (10th ed.). Boston: Cengage Learning.

Denhardt, J. V., & Denhardt, R. B. (2015). The New Public Service Revisited. Public Administration Review, 75(5), 664-672. doi:10.1111/puar.12347.

Denhardt, R. B., & Catlaw, T. J. (2015). Theories of Public Organization (7th ed.). Stamford: Cengage Learning.

Daniels, C. U., Ustyuzhantseva, O., & Yao, W. (2017). Innovation for Inclusive Development, Public Policy Support and Triple Helix: Perspectives From BRICS. African Journal of Science, Technology, Innovation and Development, 9(5), 513-527. doi:10.1080/20421338.2017.1327923.

Farazman, A. (2009). Bureaucracy and Administration. Boca Raton: CRC Press.

Farazmand, A. (2004). Sound Governance: Policy and Administrative Innovations. Westport, CT: Praeger Publishers.

Flick, U. (2009). An Introduction to Qualitative Research (4th ed.). London: SAGE Publications.

Hartley, J. (2005). Innovation in Governance and Public Services: Past and Present. Public Money & Management, 25(1), 27-34. doi:10.1111/j.1467-9302.2005.00447.x

Herbig, P., & Dunphy, S. (1998). Culture and Innovation. Cross Cultural Management: An International Journal, 5(4), 13-21. doi:10.1108/13527609810796844.

Hummel, R. P. (2015). The Bureaucractic Experience: The Post Modern Challenge (5th ed.). Oxon: Routledge.

Jiang, Y., & Chen, C. C. (2016). Integrating Knowledge Activities for Team Innovation: Effects of Transformational Leadership. Journal of Management, 44(5), 1819-1947. doi:10.1177/0149206316628641.

Kemendagri. (2016). Unggah 3.143 Perda, Mendagri Berterimakasih ke Semua Pihak. Retrieved from Kementrian Dalam Negeri : http://www.kemendagri.go.id/news/2016/06/21/unggah-3143-perda-mendagri-berterimakasih-ke-semua-pihak.

Kemenpan. (2016, Maret 14). Kementerian PANRB Tetapkan Top 99 Inovasi Pelayanan Publik 2016. Retrieved from Kementrian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi: https://www.menpan.go.id/berita-terkini/4516-kementerian-panrb-tetapkan-top-99-inovasi-pelayanan-publik-2016.

Kim, S., & Han, C. (2014). Administrative Reform in South Korea: New Public Management and the Bureaucracy. International Review of Administrative Science, 0(0), 1-19. doi:10.1177/0020852314558034.

Kwan, L. Y., Leung, A. K., & Liou, S. (2014). Culture, Creativity, and Innovation. Journal of Cross-Cultural Psychology, 45(4), 671-672. doi:10.1177/0022022114529381.

Laegaard, J., & Bindslev, M. (2006). Organization Theory. Denmark: Bookboon.com.

Kemenpan, RB. 2010. Peraturan Menteri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Nomor 20 Tahun 2010 Tentang Road Map Reformasi Birokrasi 2010-2014. Jakarta: Kementrian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi.

Kemendagri. 2012. Peraturan Bersama Menteri Riset Dan Teknologi Republik Inonesia dan Menteri Dalam Negeri Republik Indonesia Nomor 03-06 Tahun 2012 tentang Penguatan Sistem Inovasi Daerah. Jakarta: Kementrian Dalam Negeri.

Luthans, F. (2011). Organizational Behavior An Evidence-Based Approach (12th ed.). New York: McGraw-Hill.

McLaughlin, G. C., & Kennedy, W. R. (2016). A Guide to Innovation Processes and Solutions for Government. Boca Raton, FL: CRC Press.

Mergel, I. (2013). Social Media in the Public Sector: A Guide to Participation, Collaboration, and Transparency in the Networked World. San Francisco: John Wiley & Sons.
Mergel, I., & Bretschneider, S. I. (2013). A Three-Stage Adoption Process for Social Media Use in Government. Public Administration Review, 73(3), 390-400. doi:10.1111/puar.12021.

Merrill, P. (2015). Innovation Never Stop: Innovation Generation the Culture, Process, and Strategy. Milwaukee: Quality Press.

Michels, A. (2012). Citizen Participation in Local Policy Making: Design and Democracy. International Journal of Public Administration, 33(4), 285-292. doi:10.1080/01900692.2012.661301.

Moore, M., & Hartley, J. (2008). Innovations in Governance. Public Management Review, 10(1), 3-20. doi:10.1080/14719030701763161.

Nassaji, H. (2015). Qualitative and Descriptive Research: Data Type Versus Data Analysis. Language Teaching Research, 19(2), 129-132. doi:10.1177/1362168815572747.

Norris, J. J. (2014). Rethinking Accountability in New Governance. Innovation: The European Journal of Social Science Research, 27(3), 199-219. doi:10.1080/13511610.2014.943165.

OECD. (2011). The Call for Innovative and Open Government An Overview of Country Initiatives. OECD Publications.

Oliveira, L. S., et al. (2017). Analysis of Determinants For Open Innovation Implementation in Region Innovatioan Systems. Innovation & Management Review, 1-11. doi:http://dx.doi.org/10.1016/j.rai.2017.03.006.

Ombudsman. (2018). Laporan Tahunan 2017. Jakarta: Ombudsman Republik Indonesia.

Osborne, S. P., & Brown, K. (2005). Managing Change and Innovation in Public Service Organizations. Oxon: Routledge.

Patanakul, P., & Pinto, J. K. (2014). Examining the Roles of Government Policy on Innovation. Journal of High Technology Management Research, 25(2), 97-107. doi:10.1016/j.hitech.2014.07.003.

Prasojo, E., & Kurniawan, T. (2008). Reformasi Birokrasi dan Good Governance: Kasus Best Practices dari Sejumlah Daerah di Indonesia. The 5 th International Symposium of Jurnal Antropologi Indonesia, (pp. 1-15). Banjarmasin.

Santoso, P., Hanif, H., & Gustomy, R. (2004). Menembus Ortodoksi Kajian Kabijakan Publik. Yogyakarta: Research Center for Politics and Government (PolGov).

Sauber, T., & Tschirky, H. (2006). Structured Creativity Formulating an Innovation Strategy. New York, NY: Palgrave Macmillan.

Schein, E. H. (2004). Organizational Culture and Leadership. San Fransisco, CA: Jossey-Bass.

Scott, W. R. (2014). Institution and Organizations: Idea, Interest, and Identities . Thousand Oaks: SAGE Publications.

Scupola, A., & Zanfei, A. (2016). Governance and Innovation in Public Sector Services: The Case of the Digital Library. Government Information Quarterly, 33(2), 237-249. doi:10.1016/j.giq.2016.04.005.

Sesneg. 2014. Undang-Undang Republik Indonesia Nomor 23 Tahun 2014 Tentang Pemerintahan Daerah. Jakarta: Sekretariat Negara.

Sesneg. 2017. Peraturan Pemerintah Republik Indonesia Nomor 38 Tahun 2017 Tentang Inovasi Daerah. Jakarta: Sekretariat Negara.

Sesneg. 2010. Peraturan Presiden Nomor 80 Tahun 2010 Tentang Grand Design Reformasi Birokrasi 2010-2025. Jakarta: Sekretariat Negara.

Siddiquee, N. A. (2008). Service Delivery Innovations and Governance: The Malaysian Experience. Transforming Government: People, Process and Policy, 2(3), 194-213. doi:10.1108/17506160810902194.

Thapa, B. E., et al. (2015). Citizen involvement in Public Sector Innovation: Government and Citizen Perspectives. Information Polity, 20(1), 3-17. doi:10.3233/IP-150351.

Torfing, J., & Triantafillou, P. (2016). Enhancing Public Innovation by Transforming Public Governance. Cambridge: Cambridge University Press.

Ulrich, K. (2011, July). Key Elements of Innovation. Retrieved from Think With Google: https://www.thinkwithgoogle.com/marketing-resources/key-elements-of-innovation/

United Nations. (2015). Innovative Public Service Delivery: Learning from Best Practices. Report of the Ad Hoc Expert Group Meeting Innovating Public Service Delivery for Sustainable Development, Department of Economic and Social Affairs Division for Public Administration and Development, Centro de Convenciones, Plaza Mayor, Medellín, Colombia.

Wirtz, B. W., & Daiser, P. (2015). E-Government Strategy Process Instruments. Speyer Germany: German University of Administrative Sciences Speyer.

Vries, H. d., Bekkers, V., & Tummers, L. (2015). Innovation in the Public Sector: A Systematics Review and Future Research Agenda. Public Administration, 94(1), 146-166. doi:10.1111/padm.12209.

Zennouche, M., Zhang, J., & Wang, B. W. (2014). Factors Influencing Innovation at Individual, Group and Organisational Levels: A Content Analysis. International Journal Information Systems and Change Management, 7(1), 23-42.
Published
2018-12-01